1. Introduction
Pomegranate Planning LLC ("we," "our," or "us") operates the Lychee wedding planning application. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application, website, and services (collectively, the "Services").
2. Information We Collect
Personal Data
We may collect personal identification information, including but not limited to:
- Contact information (name, email address, phone number)
- Account credentials
- Wedding details (date, location, preferences, budget)
- Payment information (processed through secure third-party payment processors)
- Communication preferences
- Profile information and photographs
Usage Data
We may also collect information about how the Services are accessed and used. This Usage Data may include:
- Your device's IP address
- Browser type and version
- Pages of our Services that you visit
- Time and date of your visit
- Time spent on those pages
- Unique device identifiers
- Other diagnostic data
3. How We Collect Your Information
We collect information through:
- Direct interactions when you create an account, fill out forms, or communicate with us
- Automated technologies or interactions, including cookies and similar tracking technologies
- Third parties or publicly available sources, such as social media platforms (if you choose to connect these services)
- Interaction with our AI assistant and planning tools
4. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our Services, including to process your wedding planning activities
- To personalize and improve your experience
- To develop new products, services, features, and functionality
- To communicate with you, including for customer service, updates, and marketing purposes (if you opt in)
- To process payments
- To train and improve our AI capabilities
- To monitor usage of our Services
- To detect, prevent, and address technical issues
- To comply with legal obligations
5. AI Data Processing
Our Services utilize artificial intelligence to provide personalized wedding planning assistance. By using our Services, you acknowledge and understand:
- We process your inputs, preferences, and wedding data to provide tailored AI recommendations
- AI systems may use your anonymized data to improve service quality
- You can request explanation of how AI generated certain recommendations
- We implement safeguards to protect personal data used in AI training
6. Disclosure of Your Information
We may share your information with:
- Service providers who perform services on our behalf
- Wedding vendors and partners (only with your explicit permission)
- Business partners for joint marketing efforts (if you opt in)
- Professional advisers, including lawyers, auditors, and insurers
- Regulatory authorities, law enforcement, or other third parties when legally required
- In connection with a business transaction (merger, acquisition, or asset sale)
7. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. We limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
8. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
9. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- The right to access, update, or delete your information
- The right to rectification (to correct inaccurate data)
- The right to object to or restrict processing of your data
- The right to data portability
- The right to withdraw consent at any time (where we rely on consent to process your data)
- The right to complain to a data protection authority
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.
10. Children's Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect personal data from children under 18. If you become aware that a child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
11. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Services and to store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services. We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your computer until you delete them).
12. Third-Party Links
Our Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
13. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
14. California Privacy Rights
If you are a California resident, you have specific rights regarding your personal information. This includes the right to know what personal information we collect, disclose, or sell, and the right to request deletion of your personal information. You also have the right to opt-out of the sale of your personal information, although we do not sell personal information. To exercise your rights, please contact us using the information provided in the "Contact Us" section.
15. International Data Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. Your consent to this Privacy Policy represents your agreement to these transfers.
16. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@withlychee.com.