1. Introduction
Welcome to Lychee ("we," "our," or "us"), an AI-powered wedding planning application owned and operated by Pomegranate Planning LLC. By accessing or using our application, website, and services (collectively, the "Services"), you agree to be bound by these Terms and Conditions ("Terms"). Please read these Terms carefully before using our Services.
2. Acceptance of Terms
By creating an account, accessing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services. These Terms constitute a legally binding agreement between you and Pomegranate Planning LLC.
3. Eligibility
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you have the legal capacity to enter into a binding contract with Pomegranate Planning LLC and are not prohibited from using the Services under the laws of your jurisdiction.
4. Account Registration
To access certain features of our Services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
5. Use of Services
Our Services are designed to assist you in planning your wedding. You may use our Services for personal, non-commercial purposes only. You agree not to:
- Use our Services in any way that violates any applicable law or regulation;
- Attempt to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running our Services;
- Use any robot, spider, crawler, scraper, or other automated means to access our Services;
- Bypass measures we may use to prevent or restrict access to our Services;
- Upload or distribute any content that is unlawful, defamatory, obscene, or otherwise objectionable;
- Impersonate or attempt to impersonate Lychee, a Lychee employee, or another user;
- Engage in any conduct that restricts or inhibits anyone's use or enjoyment of our Services.
6. AI Features and Data Usage
Our Services utilize artificial intelligence to provide personalized wedding planning assistance. By using our Services, you acknowledge and agree that:
- Information you provide may be processed by our AI systems to improve our Services;
- AI-generated suggestions are advisory in nature and should not be solely relied upon for critical decisions;
- While we strive for accuracy, our AI may occasionally provide incorrect or inappropriate recommendations;
- You maintain responsibility for all final wedding planning decisions.
7. User Content
Our Services may allow you to upload, submit, store, send, or receive content ("User Content"). By submitting User Content, you grant Lychee a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display such User Content in connection with providing and improving our Services. You represent and warrant that you own or have the necessary rights to the User Content you submit and that the User Content does not infringe upon the rights of any third party.
8. Intellectual Property
All content, features, and functionality of our Services, including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations, and software, are the property of Pomegranate Planning LLC or its licensors and are protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms grants you any right, title, or interest in or to any intellectual property owned by Pomegranate Planning LLC or its licensors.
9. Third-Party Links and Services
Our Services may contain links to third-party websites or services that are not owned or controlled by Pomegranate Planning LLC. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Pomegranate Planning LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
10. Payments and Subscription
Certain features of our Services may require payment or subscription. By subscribing to our paid services, you agree to pay all applicable fees as described on our website. All payments are non-refundable unless otherwise specified. We reserve the right to change our pricing structure at any time. If we change pricing for a subscription service, we will provide notice of the change on our website or by email, at least 30 days before the change takes effect.
10.1 Subscription Terms and Automatic Renewal
Your subscription will automatically renew at the end of each billing period (monthly or as otherwise specified at time of purchase) until cancelled. By subscribing, you expressly acknowledge and agree that: (1) Pomegranate Planning LLC is authorized to charge you at the beginning of each billing period for the then-current subscription fee plus any applicable taxes; (2) subscriptions are continuous until you cancel; (3) the billing will occur even if you are not actively using the Services; and (4) we may bill you up to 24 hours before the start of each new billing period.
10.2 Free Trial
Your subscription may start with a free trial period. At the end of the free trial, unless you have cancelled, you authorize us to charge your designated payment method for the subscription fee applicable to your selected plan. If you do not wish to be charged, you must cancel before the end of the free trial period. If the exact end date of your free trial is not specified in your account, please contact us for this information.
10.3 Cancellation Policy
You may cancel your subscription at any time by logging into your account settings or contacting us directly at hello@withlychee.com. If you cancel your subscription before the end of your current billing period, your subscription will not renew, but we will not refund any prepaid subscription fees for the current billing period. Your cancellation will become effective at the end of your current billing period, and you will maintain access to your subscription until that time.
10.4 No Refunds
WE DO NOT PROVIDE REFUNDS FOR ANY PARTIAL SUBSCRIPTION PERIODS OR UNUSED PORTIONS OF THE SERVICES. In exceptional circumstances, we may, at our sole discretion, offer a refund, but this is not guaranteed and will be evaluated on a case-by-case basis. Any subscription fee or other charge is final and non-refundable, except as expressly set forth in these Terms or when required by applicable law.
10.5 Failed Payments and Account Suspension
If a payment is not successfully settled due to expiration, insufficient funds, or otherwise, we may suspend your access to the Services until we have successfully charged a valid payment method. You remain responsible for any uncollected fees. If we cannot charge your payment method for fees owed, we reserve the right to terminate your access to our Services and/or limit your access to features until all payments are made.
10.6 Price Changes
We reserve the right to adjust pricing for our Services at any time. If the subscription fee changes, we will notify you at least 30 days in advance. Your continued use of the Services after the price change becomes effective constitutes your agreement to pay the modified subscription fee amount.
10.7 Disputes and Chargebacks
You agree to submit any disputes regarding charges to your account in writing to hello@withlychee.com within 30 days of the date such charge was incurred. You waive all disputes not brought within this timeframe. In the event you dispute a charge with your credit card company, bank, financial institution, payment processor, or other third party, and initiate a "chargeback," this action shall constitute a breach of these Terms, and you acknowledge that:
- We may immediately terminate your account without notice;
- You will be liable for all costs incurred by us relating to the chargeback, including, but not limited to, chargeback fees, reasonable attorneys' fees, and related costs;
- To recover any and all unpaid fees, we may engage collection agencies and other service providers to collect payment from you;
- If we prevail in disputing the chargeback, you agree that we are further entitled to recover any costs, expenses, and fees (including legal fees) incurred in such process.
10.8 Third-Party Payment Processors
We use third-party payment processors to bill you through a payment account linked to your account. The processing of payments will be subject to the terms, conditions, and privacy policies of these payment processors, in addition to these Terms. We are not responsible for any errors by the payment processors. By choosing to use our Services, you agree to pay us, through the payment processor, all charges at the prices then in effect for any use of the paid Services in accordance with the applicable payment terms.
10.9 Payment Authorization and Intent
By providing your payment information and confirming your subscription or purchase, you are making a definitive declaration of your payment intent. You expressly acknowledge that:
- You are authorized to use the payment method provided;
- You are knowingly and deliberately authorizing Pomegranate Planning LLC to charge the specified amount to your payment method;
- You understand exactly what you are paying for, including all applicable subscription terms;
- You are aware of the automatic renewal terms and the amount that will be charged after any free trial period;
- This authorization remains in effect until you cancel your subscription in accordance with these Terms.
11. Disclaimers
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT OUR SERVICES OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, POMEGRANATE PLANNING LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES.
13. Indemnification
You agree to defend, indemnify, and hold harmless Pomegranate Planning LLC and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.
14. Termination
We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including but not limited to a breach of these Terms. Upon termination, your right to use our Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
15. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms.
16. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in Delaware for the resolution of any dispute arising from these Terms or your use of our Services.
17. Contact Information
If you have any questions about these Terms, please contact us at hello@withlychee.com.